Unit is warranted to be free from manufacturing defects for a period of 24 months. All warranty claims should be submitted in writing to the manufacturer.
DO NOT drop the SKIN SMOOTHING LASER™ handpiece as it could damage the lens. The lens at the tip of the handpiece could become cracked or damaged if dropped. Inspect the lens of the SKIN SMOOTHING LASER™ handpiece after each use. If it appears to be cracked or damaged, do not use and return for repair.
DO NOT place or drop the SKIN SMOOTHING LASER™ handpiece or base unit into water or other liquid, as it could result in damage. In the event that either handpiece or base unit falls into water, call Customer Care at +44 2033020606.
Only use the charger supplied with the SKIN SMOOTHING LASER™. Using a different charger could damage it and void your warranty. Every SKIN SMOOTHING LASER™ comes with a 2-year limited warranty as detailed below.
Iluminage Beauty Inc. is committed to quality. Each SKIN SMOOTHING LASER™ is rigorously tested for quality and performance. Our limited, 2-year warranty covers defects in materials and workmanship of your device.
What is covered by the limited warranty? This 2-year limited warranty covers defects in materials and workmanship in your SKIN SMOOTHING LASER™ if you purchased it from an authorized partner or directly from Iluminage Beauty Inc. Your 2-year limited warranty is valid for you alone, the original purchaser, and cannot be transferred. This limited warranty is effective only if the SKIN SMOOTHING LASER™ is purchased and used in the United States.
What is not covered by this limited warranty?
This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; unauthorized or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, or water; abrasives; negligence; failure to follow manufacturer’s instructions; use in combination with adaptors and/or equipment other than provided by iluminage, Inc.; use in any manner or for any condition other than that for which the product is labeled; loss of the SKIN SMOOTHING LASER™; normal wear and tear; alteration; overuse; professional use; or commercial use.
How long does this limited warranty last?
The limited warranty begins on the date of purchase and expires two year later. The warranty period is not tolled or extended for any period during which the SKIN SMOOTHING LASER™ (or any parts thereof) is in repair, or if they are replaced by Iluminage Beauty Inc. during the warranty period.
What will Iluminage Beauty Inc. do if my SKIN SMOOTHING LASER™ is defective?
If you discover a covered defect in your SKIN SMOOTHING LASER™ before the 2-year warranty period expires, contact our Customer Care Department at +44 2033020606.
If defective, we will repair or replace your SKIN SMOOTHING LASER™. If we confirm a defect covered by this limited warranty, we will, at our option, take one of the following actions: (i) replace your SKIN SMOOTHING LASER™ at no charge with either a new or a refurbished SKIN SMOOTHING LASER™ that is the same as or similar to the SKIN SMOOTHING LASER™ you purchased; or (ii) repair your SKIN SMOOTHING LASER™ device at no charge using either new or refurbished parts.
If we find that the defect in your SKIN SMOOTHING LASER™ device is not covered under this limited warranty, we will notify you about the service alternatives that are available on a fee basis. If we find that your SKIN SMOOTHING LASER™ is not defective, we will notify you and return your SKIN SMOOTHING LASER™ to you.
All Limited Warranty services must be authorized and performed by Iluminage Beauty Inc. or a service provider authorized by Iluminage Beauty Inc. Unauthorized service voids all warranties.
Warranty Limitations and Disclaimers
ILUMINAGE BEAUTY INC.’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE SKIN SMOOTHING LASER™, AND YOUR REMEDIES FOR THE BREACH
OF THIS LIMITED WARRANTY IS LIMITED SOLELY TO THE REPAIR AND REPLACEMENT OF YOUR SKIN SMOOTHING LASER™ AS SET FORTH IN THIS WARRANTY STATEMENT.
THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ILUMINAGE BEAUTY INC. DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF APPLICABLE LAW DOES NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES, THEN THE DURATION OF SUCH IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ILUMINAGE BEAUTY INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT PRODUCT LIABILITY, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ILUMINAGE BEAUTY INC. IS ADVISED OR AWARE THAT SUCH DAMAGES MIGHT ARISE. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF USE OF THE SKIN SMOOTHING LASER™, COST OF ANY SUBSTITUTE EQUIPMENT, THE CLAIMS OF THIRD PARTIES, OR DAMAGE TO PROPERTY. THIS LIMITATION DOES NOT APPLY TO CLAIMS FOR PERSONAL INJURY CAUSED BY A DEFECT IN THE SKIN SMOOTHING LASER™. SOME STATES DO NOT ALLOW LIMITS ON WARRANTIES, OR ON REMEDIES FOR BREACH IN CERTAIN TRANSACTIONS. IN SUCH STATES, THE LIMITS IN THIS PARAGRAPH AND THE DISCLAIMER OR EXCEPTIONS FROM WARRANTY MAY NOT APPLY.
THESE WARRANTY TERMS, CONDITIONS AND LIMITATIONS ALLOCATE THE RISKS OF PRODUCT FAILURE BETWEEN ILUMINAGE BEAUTY INC. AND YOU, THE PURCHASER OF THE SKIN SMOOTHING LASER™. THIS ALLOCATION IS RECOGNIZED BY BOTH PARTIES AND IS REFLECTED IN THE PRICE OF THE SKIN SMOOTHING LASER™. BY USING THE SKIN SMOOTHING LASER™ YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, CONDITIONS AND LIMITATIONS, UNDERSTAND THEM, AND ARE BOUND BY THEM.
Iluminage Beauty Inc. reserves the right to make changes and improvements to its products without incurring any obligation
This warranty is governed by the laws of the State of New York, without regard to its conflicts of laws principles which would result in the application of the laws of another state, and applicable United States federal law. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Time for Filing Claims
Any claim for breach of this limited warranty must be commenced within twenty four (24) months following the original purchase of the SKIN SMOOTHING LASER™ . Proof of purchase is required.
No Other Warranties
Unless modified in a writing signed by both parties, these warranty terms, conditions and limitations are understood to be the complete and exclusive agreement between the parties, superseding all prior agreements and representations, oral or written, and all other communications between the parties relating to the subject matter of these warranty terms. No employee of Iluminage Beauty Inc. or any other party (including without limitation distributors, dealers, and retailers) is authorized to make any warranty in addition to those made herein.
As used in this Warranty, “we” and “us” refers to Iluminage Beauty Inc. “You” refers to the original purchaser of the SKIN SMOOTHING LASER™ . A waiver of strict compliance with any term herein shall not be deemed a continuing waiver or waive any other terms or conditions. We shall be excused from performance to the extent of any delay or inability to perform arising due to weather events, disasters, acts of terror, governmental action or regulation, labor or materials shortages or disputes, or other circumstances not under our control. If any term herein is illegal, invalid, or unenforceable, the remaining terms and conditions shall remain in effect.
Iluminage Touch Warranty
NOTE: if your device is under warranty with your local distributor it will prevail over the below warranty terms.
Your iluminage TOUCH device is warranted to be free from defect in material and workmanship for a period of two year (or otherwise stated by your local distributor) from the original purchaser date under normal use. This warranty extends only to the original purchaser with original proof of purchase and only when purchased from an authorized iluminage TOUCH retailer or reseller. If the product should become defective within the warranty period, contact Customer Service at iluminagebeauty.com or call us at +44 2033020606.
Iluminage Beauty INC. (“Iluminage”) reserves the right to replace a defective product with the most comparable product currently available. Your exclusive remedy for any defective product covered by this warranty is limited to the repair or replacement of the defective product. Iluminage’s entire liability for any defective product shall in no event exceed the original purchase price of the defective product.
This warranty does not cover products determined by Iluminage to be damaged by any of the following: accident, misuse, abuse or alteration, servicing by an unauthorized persons, use with unauthorized accessories or use other than as instructed, connecting to an incorrect current or voltage and/or any other conditions beyond Iluminage’s control.
TO THE EXTENT PERMITTED BY LAW, ILUMINAGE SHALL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THIS PRODUCT INCLUDING ANY GENERAL, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES – TO THE MAXIMUM EXTENT PERMITTED BY THE LAW. THE WARRANTY PROVIDED IN THIS DOCUMENT IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY ILUMINAGE TO THE PRODUCT AND IT REPLACES ANY REPRESENTATION AND/OR WARRANTY INCLUDING FITNESS FOR ANY PARTICULAR USE AND MERCHANTABILITY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS THAT VARY DEPENDING ON YOUR STATE, PROVINCE OR OTHER JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.